Our MODTEMPO team will ensure your order is delivered in the fastest and most seamless manner possible.  As soon as your order is processed, you will be informed with a confirmation when your order has left the warehouse. Included in the email will be a tracking number to ensure the order is on schedule. Please note that MODTEMPO only ships to the contiguous 48 states within the US and Canada. Small and large packages will be delivered within 5-10 business days depending on your proximity to the warehouse.

Damaged Products

Upon delivery please inspect your package for any noticeable damage that may have occurred during the shipping process. If your order arrives in a damaged package, please reject the delivery and report this If you open your package to find the merchandise inside is damaged, please report to  any damage to your order within 24 hours to ensure your order can be processed for replacement or return.

Made To Order Products

Items marked as “Made to Order” in the product description will require extra time for production. These items are made upon the request and often are handmade by the specific manufacturer and are crafted with the utmost attention to detail.  

Custom Furniture

If you are interested in customizing one of our Made To Order products, or are interested in a custom furniture order, we have the resources to help you bring your vision to life. Please reach out to  for further information and we will be happy to have our in-house custom furniture designer assist you.

Cost of Shipping

All products in the MODTEMPO collections are eligible for free shipping. If there is an instance where an item requires extra handling during the shipping process and additional fees may be charged, you will be notified before the order is processed.  We also offer complimentary "white glove" service/handling on select products. You can see which products are eligible for this on the product page. If you have any questions regarding an item’s eligibility for complimentary white glove services, please reach out to customer service via the chat box or at

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